The following is the text from an email to the current NYU ambassadors from the Assistant Director of Recruitment Initiatives. The email was sent at 10:36am, before the tours began:

“Dear Ambassadors,

As many of you are already aware, there was a death in Bobst library this morning.

First off, if you or anyone you know is grieving, I want to remind you that NYU’s Wellness Exchange is available at all times at 212.443.9999 or wellness.exchange@nyu.edu

I also want to provide more guidance as you give tours and answer phone calls over the next few days. Bobst Library is open and we will continue to visit the library as part of our campus tours and share the information as we normally do.

While we should not volunteer details about this tragedy to university guests, we must be candid and honest if asked. At this point, our message is as follows: it is a tragic death and is currently under investigation. Please share this response if you are asked. Those seeking more detailed information can be directed to the Office of Public Affairs at 212.998.6840

Please let me know if you have any questions or concerns.”

The ambassador who forwarded us this email said he believed Bobst remained a stop on the tours because if it were skipped then people would ask why. He said that the ambassador party-line would be something like, “Suicides at NYU are not typical,” and then refer to all the services that NYU provides.